WHO ARE WE?

Keep In Touch was born, a haven where weary travelers and local residents alike could discover the magic of the beaded bracelet. Each bracelet was meticulously crafted, infused with intention and adorned with vibrant beads that whispered tales of distant lands and shared experiences.

About

WHERE ARE YOU LOCATED?

Our company headquarters are located in HongKong, our team members work from different locations worldwide! We firmly believe in flexible hours and remote work but ensure we always provide our customers with the best service possible. It is not uncommon that we respond to your emails late at night or even on weekends because we love our jobs and enjoy dedicating our time to making our customers happy.

PRODUCTS

ARE THE ITEMS CLEANSED?

Yes, all the items are cleansed before being sent to our customers. We work in partnership with merchants and artisans from around the world to provide you with authentic and high-quality items.

ARE THE ITEMS GENUINE, NOT PLASTIC?

Yes, our items are genuine and of high quality and made of original materials. All product pages specify the exact material.

WHERE ARE THE PRODUCTS MADE?

We source our products from trusted manufacturers all around the globe. Many of our products are made in Asian countries such as Singapore, China and Japan, the centers of spirituality and where unique materials such as black obsidian and jade stones are to be found.

Through factory inspections and production guidelines, we ensure the highest quality of product and fair work conditions with all of our partner factories.

ORDERING

DO I NEED A PAYPAL ACCOUNT?

We offer PayPal as a payment option but we offer other options as well. We accept all major credit and debit cards, PayPal.

DO YOU ACCEPT CASH ON DELIVERY OR BANK PAYMENT?

We offer safe shopping and accept payment via PayPal and all major credit cards. Cash on delivery and bank payment are NOT available.

WHICH CURRENCY ARE YOU USING ON YOUR WEBSITE?

Our store can display multiple currencies for a better shopping experience. However, the default checkout currency is US Dollars. If you are checking out with another currency, your bank will convert the amount to your currency based on the current foreign exchange rate. You may see the equivalent amount by selecting your currency from the dropdown.

SHIPPING

DO I HAVE TO SIGN FOR THE SHIPMENT?

No, signing for shipments is not necessary.

DO YOU SHIP WORLDWIDE?

Yes, we ship worldwide.
Please understand, that shipping to the following locations is not possible:
Niue, French Guiana, the British Virgin Islands, Aruba, New Caledonia, Bahrain, Cayman Islands.

IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT US! 

Our email address：customerservice@kkeepintouch.com